How far in advance should I book a birthday party catering package?

We recommend booking at least 2 weeks ahead for standard packages and 3 to 4 weeks for Premium tier or custom cultural theme packages. Peak birthday party season in Vancouver runs September through November and April through June. During those windows, weekends fill up fast — booking 3 to 4 weeks out gives you the best selection of delivery time slots. For summer outdoor parties at popular parks like Stanley Park or Queen Elizabeth Park, book early to lock in your preferred delivery window.

Can you accommodate a party where some kids need halal or kosher meals?

Yes. Flag halal or kosher requirements on the allergy and dietary form we send at booking. We prepare halal-compliant meals using halal-certified proteins sourced from local Vancouver suppliers. For kosher requirements, we work with the family to identify acceptable menu items within our standard offerings. Both halal and kosher restricted meals are prepared, packaged, and labeled separately with the child's name, following the same dedicated equipment and temporal separation protocols we use for allergen management. Minimum 72 hours lead time is essential for these accommodations.

What if it rains and we need to move the party indoors last minute?

Contact us at least 24 hours before the party with the backup venue address. We'll adjust our delivery route and confirm the new setup logistics. If rain hits on party day without advance notice, call our delivery coordinator directly — for drop-off deliveries (Basic tier), we can usually redirect to a new address within the same city zone with minimal delay. For Standard and Premium tiers that include setup, we need the indoor venue details in advance to plan table arrangements and decor placement. Vancouver weather is unpredictable enough that we always recommend having an indoor backup identified at the time of booking.

Do you provide birthday cake or do we need to order that separately?

Our Premium tier includes cake pops as a dessert item, but we do not provide a traditional birthday cake. Most families prefer to order a cake separately from a dedicated bakery — it's a personal choice where parents usually have a specific flavour, design, or bakery in mind. We're happy to coordinate timing so our food delivery and your cake pickup align with your party schedule. If you're looking for Asian-inspired cake options in Vancouver, we can recommend several local bakeries in Richmond and Vancouver that specialize in Asian-style celebration cakes.

What's included in terms of plates, utensils, and cleanup?

All tiers include compostable serving ware — plates, utensils, napkins, and cups. Basic tier uses standard compostable plates and utensils. Standard and Premium tiers feature bamboo-style eco-friendly ware that looks significantly better on a party table. Standard tier includes table setup — we arrange the food and serving ware before guests arrive. Premium tier includes full setup and breakdown — after the food service window, our team returns to clear, pack, and remove all catering materials, leaving the venue clean. For outdoor park parties, we bring weighted tablecloths and serving covers to handle wind.